Senior Sales & Guest Relations Executive

Preferred Qualifications

• Able to work weekends on a 5-day work week, based on a rotating roster from Monday to Sunday
• Proven experience in hospitality, hotel, wellness, healthcare, or luxury service environments
• Strong background in customer relations, front-facing sales, or premium client servicing
• Confident in handling VIP guests with professionalism, warmth, and discretion
• Strong communication and interpersonal skills, with the ability to build trust and maintain long-term client relationships
• Sales-driven, service-oriented, and comfortable working in a fast-paced luxury setting

Key Responsibilities

• Conduct personalised consultations with guests and prospective clients to understand their needs and recommend suitable packages and services
• Provide exceptional guest relations support and ensure a high standard of service throughout the customer journey
• Support room s...