Senior Service Team Lead - Customer Care & Growth

Citigroup Inc. is looking for a Service Sr. Supervisor in Taguig, Philippines to supervise the daily workflow of a Customer Service team. The role involves leading a team of care professionals, ensuring performance metrics are met, and driving client satisfaction.

The ideal candidate should hold a Bachelor's degree, possess 2-5 years of customer service experience, and demonstrate effective communication and project management skills.

This position is essential for maintaining high-quality client service while fostering a positive team environment.