Senior Specialist, Customer Success - NGSS SIGNAL - 24 Month Fixed-Term CLT Contract

WHO YOU’LL WORK WITH

Bain's NextGen Software Solutions (NGSS) team’s mission is to take new software products within Bain from zero to scale. We discover, build, and support applications around the company’s most important intellectual property, and serve as the company’s internal subject experts on our own software.

You will support clients and case teams working with our Signal by Bain product. Signal is a powerful, flexible, cloud-based program management tool that provides unmatched visibility over every aspect of a client merger or divestiture.

WHERE YOU’LL FIT WITHIN THE TEAM

The Senior Specialist, Customer Success, is accountable for supporting and advising case teams and clients on the deployment and ongoing usage of Bain software and tools that enable the Bain Consulting Solution. You will own the management of deployments for assigned clients and support senior team members with more complex deployments or high-priority cases or clien...