Senior Strategic CSM - Tier-1 Enterprise Accounts (Hybrid)

osapiens is looking for a Senior Customer Success Manager in Madrid to oversee the success of key Tier 1 accounts. This role involves managing customer relationships with significant ARR, advocating for customers within osapiens, and ensuring multi-module adoption. Candidates should have over five years of experience in Customer Success or Strategic Account Management and demonstrate a track record of managing enterprise accounts at a CxO level. The position offers a hybrid work model with competitive remuneration tied to retention metrics.
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