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Senior Support Consultant - Product & Customer Enablement

KPMG

Australia, New South Wales, Australia Full time June 08, 2026
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Opportunity Description

We are seeking a Senior Support Consultant - Product & Customer Enablement to play a critical role in how customers experience, adopt, and rely on the Community Care platform.

This is not a traditional Level 1 or Level 2 support role. You will lead the technical and functional support of our Dataverse & Dynamics 365 Community Care platforms for mission critical systems across multiple clients.


You will also work hands‑on with Dataverse, Power Platform, and custom solutions, while engaging directly with customers as a trusted, accountable consultant.

Key Responsibility

  • Take full ownership of customer support issues end‑to‑end, from initial engagement through investigation, resolution, documentation, and follow‑up.
  • Engage directly with customers via written and verbal communication, clearly explaining root causes, options, trade‑offs, and recommended outcomes.
  • Diagnose and resolve issues related to platform behaviour, conf...
    • Full time Computer Occupations

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    Opportunity Details

    Location Australia, New South Wales
    Country Australia
    Type Full time
    Category Computer Occupations
    Posted June 08, 2026
    Deadline July 18, 2026

    About KPMG

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    KPMG

    Australia, Australia

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