Senior System Engineer - Nol Digital Systems Operations

Key Responsibilities

• Design infrastructure and solution architecture in line with RTA’s technology strategy and integration needs.
• Analyze performance forecasts and conduct capacity planning to ensure scalability and continuity.
• Contribute to departmental risk registry and implement mitigation plans for infrastructure related risks.
• Maintain and support ACS infrastructure to ensure uninterrupted services and high system availability.
• Ensure optimal Nol system performance and compliance through routine health checks, API/SDK integration with RTA/internal partners, coordination with PTOs/vendors, and preparation of incident and performance reports.
• Support operational excellence and knowledge transfer by maintaining system manuals, guidelines, providing training, and liaising with PTO stakeholders and third‑party partners accepting Nol payments for seamless operations.
• Execute security controls, implement f...