Senior Technical CSM, Healthcare AI & Integrations

Last day to apply: Thursday, 28 May

Job Description

We are looking for a Technical Customer Success Specialist who can own accounts end-to-end (from onboarding to expansion) with full technical and commercial confidence. You will not be a coordinator between teams. You will be the expert in the room: the person clients trust to understand their workflows, challenge requests that don't make clinical or technical sense, and drive adoption of Legit.Health solutions with authority.

You’ll work closely with Sales and Product teams, but will lead client conversations independently, managing complex high‑stakes accounts in healthcare, defending integration decisions, guiding clients through technical setups, and proactively identifying risks before they become incidents.

Responsibilities

• Account Ownership: Own the full lifecycle of assigned accounts – onboarding, adoption, QBRs, and renewal.
• Lead client meetings independently, ...