Senior Tier 3 AI & Cloud Support Engineer

Globallogic, a leading tech company in Argentina, is seeking a Tier 3 Support Engineer to act as the highest technical escalation point. In this role, you will troubleshoot complex issues related to AI note generation, audio processing, and cloud infrastructure.

Strong debugging skills and proficiency with monitoring tools are required. You will be crucial in maintaining system health during US peak hours, effectively communicating with both technical teams and customer success teams.