Senior Training Lead: Develop, Deliver, Inspire Teams

A prominent BPO firm in the Philippines seeks a Training and Development Manager to execute a forward-thinking training strategy and lead a team of specialists. The ideal candidate has 5+ years of experience in the business process outsourcing space, with a proven track record of effective training programs. Responsibilities include evaluating training impact, fostering continuous improvement, and collaborating with department leaders to address skill gaps. This role requires strong leadership, communication skills, and adaptability to shifting schedules.
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