Senior WFM Planning Analyst — Data-Driven Ops & Automation

A global customer service firm based in the Philippines is seeking a Senior WFM Planning Analyst to enhance operational efficiency through data analytics and automation. This role involves collaborating with cross-functional teams to optimize productivity, reporting on key performance indicators, and delivering strategic recommendations. The ideal candidate possesses a Bachelor's degree, at least 3 years of relevant experience, and advanced Excel skills. A flexible working schedule is needed. The company offers a comprehensive compensation package and emphasizes career development.
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