Senior Workforce Manager - Real-Time & Analytics Lead

A leading contact center company in Pasig, Metro Manila is seeking a Workforce Manager to lead a team of analysts in optimizing contact center operations. Responsibilities include performance management, WFM process execution, and leadership development. Candidates should possess strong analytical skills, conflict resolution abilities, and extensive experience in workforce management. Attractive employee benefits include day 1 HMO, rice subsidy, and a supportive work environment.
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