Senior/Executive, Operations

Responsibilities

• Coordinate and schedule daily courier pickups and deliveries
• Ensure timely dispatch and receipt of documents, samples, or goods
• Track shipments and proactively resolve delays or issues
• Maintain accurate records of courier activities and delivery status
• Maintain Quality and tracking records related to courier operation
• Ensure proper handling of samples e.g. temperature monitoring
• Adhere to safety, quality, and regulatory requirements
• Support audit and quality assurance activities when required
• Maintain proper documentation for shipments and deliveries
• Prepare regular reports on logistics performance (e.g., turnaround time, issues)
• Ensure accurate data entry into tracking systems or databases
• Coordinate in distribution of test kits and/or reports to Community partners including GPs
• Maintain inventory of goods such as test kit supply
• Mon...