Opportunity Description
Location
Georgetown, Penang – Pulau Pinang
Employment Type
Full-time | Customer Service / Technical Support
Working Hours
- Monday to Sunday (5 working days, 2 days off)
- Rotational shifts between 9:00 AM – 9:30 PM
Salary & Benefits
- attractive salary
- Monthly KPI bonus up to MYR 700
- 13th month salary (annual bonus)
Overview
The Service Advisor (SA) provides customer support for client inquiries related to orders, deliveries, payments, and product information. The role includes troubleshooting technical issues and ensuring a high-quality customer experience across multiple channels.
Key Responsibilities
Customer Support
- Handle customer inquiries via phone, chat, and other channels
- Assist with:
- Order status and delivery updates
- Payment and...
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