Service Advisor - Permanent

Job description

Service Advisor – Gloucester

£30,000 basic | Up to £33,000 OTE
42.5 hours per week
Monday to Friday 07:00 – 15:30
Alternate Saturdays 07:00 – 12:00

Let’s be honest…

This role isn’t just about booking cars in and answering the phone.

This is for someone who knows how to run a busy service desk properly, keep customers happy, and keep the workshop full without it turning into chaos.

THE ROLE

You’ll be the go-to person for customers from the moment they book in to the moment they drive away.

👉 Managing bookings and keeping the workshop loaded correctly
👉 Keeping customers updated (no chasing, no guessing)
👉 Creating job cards, invoices, and accurate estimates
👉 Spotting opportunities to upsell services in a way that actually makes sense
👉 Working closely with Parts to make sure everything ...