Service Advisor

Service Advisor

Our company has an outstanding opportunity for a results-focused, highly driven and experienced Service Advisor.  The Service Advisor acts as liaison between the client and the service technician and works with the call center in scheduling service for clients. The service advisor also works with the technician team to ensure work is distributed equitably among service technicians.

 Job Responsibilities

• Greets Service Department clients in a prompt and courteous manner 100% of the time, and never differentiates between customer pay and warranty service clients


• Listens to each client and clearly articulates information on the repair order


• Satisfies client's immediate needs, use low key, high integrity methods to present additional needed services


• Observes factory suggestions on maintenance items and will advise clients of the value of maintaining thei...