Service Agent, Gateway Operations 1

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

• As member of a global Gateway Operations team, provide a qualitative approach to continuously improving SES’ ambition to ZeroOutage


• Be the first point of contact (engineering level-2) for any Gateway issues and work with solutions at the cutting edge of technology


• Provide exceptional customer support and serve as the main point-of-contact and facilitate all communications between customers, vendors, internal and external fix a...