Service BDC Coordinator

Title: Service BDC Coordinator

Location: Margate, FL

Duration: 3+ month contract

Compensation: $20 per hour 

Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.



Service BDC Coordinator



The Service BDC Coordinator is a specialized, highly trained & skilled member of the Service Client Care Center.



Responsibilities:

• Confirm service reservations, perform follow-up and survey calls.


• Perform calls, send text messages and emails on overdue service visits, recalls, campaigns, Special Order Parts; and any additional tasks requested by management.


• Master and follow all training materials including service call guides and Strategic Responses (word tracks) in order to accurately answer all guest's questions.


• Keep...