Opportunity Description
- Processes orders from customers, including unique and customised orders that might need more resources to deliver; monitors servicing activity delivery, making sure the right authorizations are obtained for further work and correct invoicing
- Make phone calls (or use another method) to designated clients in order to establish new connections and strengthen current ones. serves as the primary point of contact for addressing concerns and questions from clients regarding ongoing work
- As required, for local company, making sure that standard terms and prices are used in every instance
- Certificates on time and guarantees that all related systems are correctly updated to enable proactive notifications for the servicing business the following year.
- Responds to and effectively resolves complex or advanced issue escalations, obtaining managerial approvals as needed; collaborates with colleagues in finance to quickly handle any credit or billing issues ...
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