Service Delivery Manager - AV / ICT

Job description

Service Delivery Manager – AV / UC Sydney, NSW | $110K – $125K + Super

We’re looking for a hands-on Service Delivery Manager to support AV/UC service operations for a growing integrator delivering collaboration solutions across corporate and commercial environments.

This is a practical, people-focused role combining service coordination, technical understanding and customer engagement — ideal for someone coming from an AV/UC support or coordination background ready to step into more ownership.

The Role

You’ll help run day-to-day service operations, acting as the link between customers, technicians and internal teams.

• Coordinate AV field technicians and support activity
• Manage customer escalations and ser...