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Service Delivery Manager (Data Center Program/Delivery Management)

Computacenter

Hatfield, England, United Kingdom Full-time May 30, 2026
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Opportunity Description

About the role 
As a Service Delivery Manager, you will ensure the seamless delivery of various service streams to both internal business partners as well as external customers. The Service Delivery Manager will be responsible for analyzing, improving, and developing process & procedures to enable highly reliable and efficient operations and quality of service.

This role requires 95% travel.

Salary range: $130K - $140K USD

What you’ll be doing 

  • Managing customer escalations and providing executive-level reporting to ensure customers are kept informed during major incidents and outages.
  • Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary.
  • Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews.
  • Ensuring that systems, ...
    • Full-time Operations Specialties Managers

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    Opportunity Details

    Location Hatfield, England
    Country United Kingdom
    Type Full-time
    Category Operations Specialties Managers
    Posted May 30, 2026
    Deadline July 09, 2026

    About Computacenter

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    Computacenter

    Hatfield, United Kingdom

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