Service Delivery Specialist

Gear Inc. is looking for a Service Delivery Specialist for our AU Telco team, you'll help manage project coordination and contribute to the success of critical initiatives.

Key Responsibilities:

• Assist in the end-to-end management of telecommunications service delivery, from order initiation to completion.
• Use Monday.com to track project timelines, allocate tasks, monitor progress, and ensure accountability.
• Manage project communications and documentation using Halo PSA and other internal systems.
• Coordinate with internal technical teams, suppliers, and vendors (including TPG Telecom) to fulfill installation and provisioning requirements.
• Maintain accurate data in Zoho CRM, ensuring real‑time project visibility and smooth handover between teams.
• Identify potential delays, risks, or conflicts in project delivery and escalate or recommend mitigation strategies.
• Prepare and distribute project status updates, ...