T

Service Department Customer Service Advisor

Toyota New Zeland

New Plymouth, Taranaki, New Zealand Full-time April 03, 2026
Apply Now

Opportunity Description

  • Full Time
  • Application Closes 31 Oct
  • Taranaki - New Plymouth
  • Customer Service Representative
  • Service Advisor – New Plymouth


    Tasman Toyota is seeking a motivated and customer-focused Service Advisor to join our team in New Plymouth.


    As the key contact between our customers and the dealership, you will play a vital role in ensuring exceptional service experiences, smooth repair processes, and the promotion of the Toyota brand.


    Key Responsibilities

  • Meet and greet customers at their vehicles
  • Handle workshop enquiries and service bookings
  • Write repair orders and follow Kodawari procedures
  • Keep customers updated on vehicle progress
  • Organise courtesy vehicles
  • Estimate costs and timeframes for agreed work
  • Gain authorisation for additional work
  • Monitor and follow up on job progress to meet dead...
  • Full-time Information and Record Clerks

    Ready to Apply?

    Submit your application for Service Department Customer Service Advisor at Toyota New Zeland

    Apply for this Position