Contract Type
:
PermanentSalary Package: £, - £, plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year
Hours:
. am – pm, Monday – Friday Interview Process:
-stage process Why SCC?
An inclusive workplace Excellent package: solid basic and company benefits Hybrid working & core hours in line with role requirements Career development and life-long learning opportunities Opportunity to join Europe's largest privately-owned IT Company Role purpose: Log incidents and requests and progress them in the system. Accurately diagnose and assess incoming calls within the in-house system. Ensure all required incident and requests are completed within the SLA commitments. Resolving and closing tickets at the first point of contact where possible. Deliver outstanding telephone support to customers.
Permanent
Supervisors of Office and Administrative Support Workers