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Service Desk Analyst: Frontline IT Support & CSAT

HCLTech

chester, england, United-Kingdom Full-time May 31, 2026
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Opportunity Description

HCLTech is looking for a Service Desk Analyst L1 in Chester, UK to provide support for incident resolution and requests. Responsibilities include troubleshooting applications, providing remote solutions, and meeting service level agreements. The ideal candidate should have 1-5 years of IT support experience, excellent communication skills, and familiarity with Windows and mobile OS troubleshooting. Benefits include competitive compensation, vacation, and a supportive global team environment.
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