Service Desk Analyst: Frontline IT Support & CSI

A prominent recruitment firm is seeking an experienced IT Support Analyst to join their team in Cyberjaya, Malaysia. The ideal candidate should have at least 4 years of relevant experience in providing end-user support in a corporate environment. Key responsibilities include resolving support tickets, providing technical assistance, and contributing to the documentation and improvement of the support processes. This is an excellent opportunity to work in a dynamic environment with a focus on continuous improvement.
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