Service Desk Analyst

Fujitsu

Wellington, Wellington, New Zealand Full-time April 02, 2026

Opportunity Description

About the role

Wellington Location

PR or Citizens only

Hybrid working conditions

This role provides primary Service Desk support that includes:

Incident Management:

Incident detection and recording

Classification of all incidents and 1st / 2nd level support

1st / 2nd level investigation and diagnosis

1st / 2nd level Resolution and Recovery

Incident Management - ownership, monitoring, tracking and communication as per Fujitsus Incident Management Procedure

Incident closure

Responsibilities and Accountabilities

Key responsibilities will include but not be limited to the following:

Provide End Users with a high level of Customer Service throughout all communications such as initial contact

Incident/Service Request detection and recording via adherence to the Service Desk Script and Call Logging procedure

...

Full-time Computer Occupations

Submit your application for Service Desk Analyst at Fujitsu

Location Wellington, Wellington

Country New Zealand

Type Full-time

Category Computer Occupations

Posted April 02, 2026

Deadline May 12, 2026