Home / Careers / Service Desk Analysts
W

Service Desk Analysts

White Force

Bengaluru, Karnataka, India Full-time May 28, 2026
Apply Now

Opportunity Description

Job description

Job Overview:

We are looking for an enthusiastic  Service Desk Analyst  to provide remote and office-based support for our clients. This role involves troubleshooting first-line issues across a variety of products, including a Content Management System (CMS). You will be responsible for managing tickets, escalating issues, performing server maintenance, and updating the knowledgebase. Excellent communication with clients and internal engineers is essential to ensure efficient resolution of issues and delivery of top-tier support.

Key Responsibilities:

  • Ticket Management:
  • Use a ticketing system to log, categorize, and prioritize support requests from clients.
  • Troubleshoot and resolve first-line technical issues, with a focus on CMS-related problems.
  • Escalate more complex issues to the appropriate internal teams, ensuring clear documentation and communica...
    • Full-time Computer Occupations

    Ready to Apply?

    Submit your application for Service Desk Analysts at White Force

    Apply for this Position

    Opportunity Details

    Location Bengaluru, Karnataka
    Country India
    Type Full-time
    Category Computer Occupations
    Posted May 28, 2026
    Deadline July 07, 2026

    About White Force

    W

    White Force

    Bengaluru, India

    Share This Opportunity