Service Desk Consultant

We are seeking a skilled Service Desk Consultant (Migration Specialist) with 26 years of experience in troubleshooting and supporting end-user queries. The ideal candidate will have knowledge of file transfer protocols, secure communication technologies, and basic networking concepts. The role requires familiarity with cryptography, firewall configurations, application testing environments, and data center migration strategies. A strong problem-solving mindset and customer-centric approach are essential to ensure seamless IT support and system security.

• 26 years of relevant experience required.
• Working knowledge of operating systems, Outlook, Teams, and SharePoint.
• Knowledge of FTP (File Transfer Protocol).
• Experience with SSH (Secure Shell), including SSH keys (private and public keys) and configuration types.
• Understanding of SSL (Secure Sockets Layer), including SSL certificate upda...