Service desk engineer

As a service desk engineer you will be responsible for fulfilling service requests, including hardware and software installations, configurations, and upgrades. You will identify and resolve root causes of technical issues, implementing permanent fixes to prevent recurrence. You are expected to provide exceptional customer service, ensuring customer needs are met and expectations exceeded.

Singapore

Rotational shifts.

• A-Levels/Diploma/Degree in Business, Technology, or a related field.
• Minimum 1–3 years of experience in service/help desk, technical support, or customer service for institutional customers within financial services or payment industry.
• Good understanding of basic computer hardware, software and network concepts.
• Strong communication, problem‑solving and interpersonal skills.
• Attention to d...