Service Desk Engineer

They are a growing Managed Service Provider seeking a dedicated-onsite Service Desk Engineer to join their service delivery team supporting mid-market clients. This role is ideal for a technically strong, client-facing engineer who thrives in fast-paced environments, values documentation and process, and takes pride in delivering exceptional support.

As a Service Desk Engineer, you will be the primary onsite technical resource for your assigned client, working closely with internal service delivery teams to ensure stability, performance, and long-term success of the clients IT environment. You will play a critical role in troubleshooting, infrastructure improvement, documentation, and end-user satisfaction.

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  Collaboration: Works effectively with teammates, clients, and leadership. Values sha...