Service Desk Personnel

Service Desk Personnel
Nashville, TN 37243 (MUST be locals to TN)
Positions: 2



We are seeking Service Desk Personnel with strong technical troubleshooting and customer support experience. Candidates must be capable of handling a fast-paced IT support environment and resolving a wide range of technical issues efficiently.
Key Requirements:

• Ability to handle up to 30 calls per day
  


• Strong customer service and communication skills
  


• Must be able to lift at least 50 lbs
  


• Prior IT Call Center experience preferred
  

Technical Skills:



Printer Administration & Troubleshooting

• Server print queues and local queues

Active Directory Management

• Navigate different OUs


Full Time Information and Record Clerks