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Service Desk Team Lead - Drive Sla Excellence & Team Growth

Gategroup

madrid, kingdom of spain, Spain Full-time June 15, 2026
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Opportunity Description

A leading global service provider in Madrid is seeking a Service Desk Team lead to lead a dedicated team of service desk professionals.
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The role will involve enhancing service delivery, managing customer relationships, and ensuring adherence to best practices in incident management.
Ideal candidates will have a high school diploma, IT-related studies or experience, and a strong background in managing service desk operations. xhfqzwm
The role promises an engaging team environment focused on continuous improvement and exceptional service standards.
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Full-time Customer Service

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