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Service Engineer (2nd Line)

Advanced Resource Managers

Twickenham, England, United Kingdom Permanent June 03, 2026
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Opportunity Description

Responsibilities

  • Communicating with & responding to customers about technical service incidents, events and requests.

  • Analysing and diagnosing errors and faults

  • Proactively drive incidents through to resolution

  • Collaborate with the engineering teams, in the UK, Vienna and wider global organisation to manage new services into live, decommission service and defect management

  • Technically delivery of change requests into live services

  • Collaborating with Product Management team on continuous product improvement based on customer feedback

  • Site acceptance testing

    • Your Experience

  • Knowledge of public safety technologies

  • First and/or second line support in an enterprise / Cloud based environment

  • Incident management and problem resolution experience

  • Microsoft operating platforms, including Microsoft cloud-based services (Azure)

  • Microsoft ...
    • Permanent Computer Occupations

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    Opportunity Details

    Location Twickenham, England
    Country United Kingdom
    Type Permanent
    Category Computer Occupations
    Posted June 03, 2026
    Deadline July 13, 2026

    About Advanced Resource Managers

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    Advanced Resource Managers

    Twickenham, United Kingdom

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