Service Engineer

Job Description
An employer is looking for a qualified Service Engineer in the Reston, VA or Redmond, WA area. This role will be crucial to the success of ongoing online services for various customers. In this role the Service Engineer will be responsible for responding to and resolving urgent service problems within customer environments. They will also be expected to recommend automation to prevent problem recurrence for approval by the customer. They will closely collaborate with partner teams when engineering and business dependencies exist. There will be a heavy reliance on analyzing problems and developing solutions using various data collection tools and methodologies. They will also be expected to learn understand, and apply data classification management policies.

If you are passionate about delivering a top-notch customer experience, working with a wide range of service engineering teams, and get excited about continuously improving how we run our services, then...