Service Manager

About the Role

This position reports to the General Manager and is responsible for working attentively in overseeing and managing the service process and experience in its entirety. The Service Manager is devoted to ensuring safety and customer satisfaction as well as overall department success. A key objective of the Service Manager is to create brand loyalty. The Service Manager is focused on upholding and promoting our dealership's value and brand standards to create an unparalleled customer experience in the service department. As a team player, the Service Manager strives to develop collaborative relationships throughout the dealership.

Responsibilities

• Oversee all aspects of the dealership service department, including operational performance, operational & maintenance costs, safety of operation, plus compliance with applicable laws and regulations.
• Directs procurement of all types of company-owned-and-operated automotive equipmen...