Service Manager

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

The scale of our transformation means we’re effectively building a vast new business, at pace. In P&C (People & Culture – our HR function), we have a huge part to play, defining and shaping our new customer-focused culture, organizing functions to work more effectively together, and attracting the best talent with new types of skills to join us.

Job Purpose

The Service Manager is responsible for managing the delivery of IT services: overseeing the day-to-day operations, ensuring they are being d...