Service Operations Specialist

Job Description
JOB DESCRIPTION
JOB DESCRIPTION
This individual is essential for the seamless and efficient management of service agreements, billing procedures, and project compliance. This role demands a highly organized and meticulous individual with excellent communication and problem-solving abilities. The Service Operations Specialist will collaborate with multiple departments to ensure accurate record-keeping, prompt billing, and overall operational excellence.

• Maintain accurate records of service agreements, including new, renewed, expiring, and canceled agreements.
• Review and process service agreement contracts, ensuring accuracy and completeness.
• Communicate effectively with clients and internal teams to execute agreements and address inquiries.
• Track and monitor the status of service agreements to ensure timely renewals and service delivery.
• Prepare and process invoices for service calls and projects, ensuring accurate costing, proper ...