Service Owner, End User Services

Location: ZA, GP, Johannesburg, 30 Baker Street

The Service Owner is responsible for overseeing the alignment of IT services with business goals and ensuring the delivery of seamless and high-quality IT solutions. This role serves as the primary liaison between business stakeholders and IT teams, ensuring that IT services, infrastructure, and technology initiatives support business operations effectively. The incumbent will lead cross-functional teams, coordinate service management activities, and drive continuous improvement in IT service delivery to meet evolving business requirements. The role requires an in-depth understanding of both business processes and technology, alongside a strategic mindset to drive innovation and optimize service delivery.

Qualifications

• Degree/Diploma in BSc / BCom in Information Systems/ Business Management or relevant work experience.
• Project Management Certification.
• ITIL Foundation.
• Industry Reco...