Service Planning Coordinator

Our client - A leader in it's field, is currently seelking an additional Service Coordinator/Planner for the friendly team based in Fareham.Working for a growing and well established business who truly value their staff you will be responsible for planning and scheduling field engineers, ensuring efficient utilisation of resources while meeting customer requirements and service KPIs.

Key responsibilities include:

* Planning and booking engineers’ workloads and diaries

* Handling customer calls and service requests

* Coordinating preventative maintenance visits

* Ensuring accurate job close-down and invoicing

* Maintaining CRM records and service data accuracy

* Working closely with engineers and internal teams to optimise service delivery

Ideal background:

* Previous experience in service planning, coordination, or scheduling

* Strong organisational and communication skills

* Able to prioriti...