ServiceNow Change Management Lead

Stefanini North America and APAC is seeking a ServiceNow Change Management Analyst to optimize change processes using the ServiceNow platform. This position combines ITIL-aligned change management practices with configuration and automation to improve deployment velocity.

The ideal candidate should have hands-on ServiceNow experience, a strong understanding of change control processes, and the ability to work collaboratively across teams. Responsibilities include managing the change lifecycle and facilitating meetings while ensuring compliance with audit requirements.