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ServiceNow ITAM Business Analyst

Q1 Technologies, Inc

Philadelphia, Pennsylvania, United States Full-time May 16, 2026
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Opportunity Description

Job Description

Skill: ServiceNow ITAM Business Analyst



Must Have Technical/Functional Skills:

  • Bachelor's degree or equivalent (4-years) in Computer Science, Engineering, or related field.

  • Keen understanding of ITIL framework and industry best practices with ITIL v3 or v4.

  • Experience in Agile SCRUM methodology.

  • 4+ years of practical experience and shown success with the requirements gathering for ServiceNow ITAM modules, primarily Hardware Asset Management.

  • Comprehensive understanding and background in ServiceNow Discovery, including Cloud Discovery and how it should populate the CMDB.

  • Service mapping, MID server configuration, data mapping.

  • Integration overview between ServiceNow and external tools/systems or experience with Integration Hub a plus.

  • Strong experience with ServiceNow out of box functionalities.

  • Kn...
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