Small Stores Team Manager

EPW2

Hours: Monday-Thursday: 9am–6pm, Friday 9am-5:30pm.

Job Summary:

To provide visible leadership and drive improvements in all aspects of the DC warehouse, together with ensuring all customer quality & delivery service levels are achieved. Deliver a culture where excellence in warehouse management and customer care is the norm. Responsible for effective management and development of processes in-line with warehouse excellence standards. Ensure high levels of right-first time picking, packing and loading are continuously achieved, monitored via KPI’s and provide fast resolution to any defects or customer concerns raised. Lead PDCA problem solving initiatives to implement new ideas and improvements. Ensure warehouse operational standards and performance targets are consistently achieved. Provide effective communication across the business and drive a culture focused on improving SQDCPE warehouse performance.