Opportunity Description
The SOC Program Lead will build, run, and continuously improve a customer-focused Managed SOC service. This role combines hands-on security operations with team leadership, tooling ownership, and customer engagement. The individual will ensure security alerts are handled efficiently, processes are followed consistently, and customers receive clear, actionable communication. This position plays a critical role in delivering reliable, scalable security operations across multiple client environments.
Responsibilities
Lead the day-to-day operation of the Managed SOC program
Deploy, configure, and maintain SOC tooling across customer environments
Define and enforce SOC processes, workflows, and escalation procedures
Train, mentor, and oversee SOC analysts
Ensure alerts are properly triaged, investigated, and responded to
Tune detections to reduce false positives and improve...