Social Media Analyst

Job Title: Social Analyst

Location: [WFH]

Experience: 1–4 years

Employment Type: Full-time

 

Role Overview

We are looking for a detail-oriented and analytical Social Analyst to monitor, analyze, and report on our brand’s online presence across social media platforms. The ideal candidate will be responsible for tracking conversations, measuring performance metrics, deriving actionable insights, and supporting the brand’s online reputation strategy. The role also involves defining, tracking, and improving social scores to evaluate overall community health and engagement effectiveness. The candidate should be comfortable working across multiple clients simultaneously and managing priorities efficiently, while also benchmarking performance against competitors.

 

Key Responsibilities

Social Listening & Monitoring

• Monitor brand mentions, keywords, competitors, a...