Software Support Specialist

About Gearbox

Gearbox is an Australian-owned software company reshaping how transport and fleet operators manage thier maintenance, compliance, and assets.

Their software platform is used by hundreds of transport businesses across Australia and internationally and is built by people who genuinely understand the industry.

Clicks and Gearbox are partnering to find someone who can work closely with the customer and provide them with personalised and high-quality software support.

About the Role

You'll be the go-to person helping customers actually use the platform solving real operational problems across fleets, workshops, and compliance teams.

You be working directly with drivers, mechanics, and fleet managers, supporting them via phone and Zendesk, troubleshooting software issues and ensuring their data and workflows are set up correctly.

Full product training is provided but what matters is ...