Solution Engineer (Pre-Sales) - All Levels (Canada)

Role Summary

The Solution Engineer works across Salesforce’s enterprise, commercial, or SMB segments to identify, design, and demonstrate tailored solutions that meet customer business objectives.

Responsibilities

• Partner with clients and internal stakeholders to shape technology solutions that align with complex business goals.
• Act as a trusted advisor, conducting business development, operations, IT strategy, and product demonstrations to improve customer performance.
• Analyze ambiguous, sophisticated business problems; define the problem, develop innovative solutions, and recommend actionable next steps.
• Guide client decision‑making by evaluating solution options, driving consensus, and establishing governance frameworks.
• Demonstrate connected experiences through software demos and rapid prototypes.
• Assist the customer, Account Executive, and Professional Services in discovery, analysis, and recommendati...