Solutions Engineer

Solutions Engineer

At Factorial, we believe that technical complexity should never be a barrier to our customers' success. As a Solutions Engineer, you are the technical bridge between our product’s capabilities and our customers’ business needs. Reporting to the Head of Presales, you will act as a high‑level Individual Contributor, supporting the entire sales and success ecosystem, providing clarity and architectural guidance.

Key Responsibilities

• Technical Sales Support (New Business)
  • Collaborative Discovery: Partner with Sales teams across all segments to identify technical requirements, security needs, and integration possibilities early in the cycle.
  • Custom Technical Demonstrations: Lead deep‑dive sessions on APIs, Webhooks, and Data Flows, showing exactly how Factorial fits into a client’s existing tech stack.
  • Security & Compliance: Take full ownership of technical security questionnaires and lead conversations ...