Solutions Engineer (Enterprise)

You will:

• Partner with Scale AEs on the customer journey, delivering tailored demos and prototypes according to the customer's requirements.
• Develop technical domain expertise in Generative AI / large language model applications for Enterprise use cases, including customers in financial services, insurance, SaaS, and similar enterprises.
• Be accountable for securing the “technical win” by unblocking technical challenges.
• Interact with customers daily to understand their needs and design solutions to better serve them.
• Design and develop “Scopes of Work” by breaking down customer challenges into a project plan.
• Work closely with forward-deployed Software and Machine learning Engineers to develop agents in the initial post-sales stage.
• Work with AEs and PMs to identify customer-specific feature requests.
• Drive strategic initiatives to improve the efficiency and effectiveness of the Solution Engineering team...