Solutions Engineer

Essential Duties and Responsibilities:

1. Technical Implementation & Internal System Support

• Execute baseline system configurations, deployments, and updates in accordance with internal SOPs and IT security policies.
• Support deployment and configuration of internal applications, platforms, and infrastructure systems.
  
• Perform Level 1 incident response including diagnostics, log analysis, issue triaging, and escalation when required.
  
• Conduct daily monitoring, system health checks, and preventive maintenance to ensure system availability.
  
• Perform patch management and system updates for servers, endpoints, and internal platforms.
  
• Support operational IT tasks including service monitoring, system maintenance, and operational checklists.
  

2.Hardware & IT Asset Management

• Support provisioning, configuration, and mai...