Spanish-speaking Customer Service Advisors (Live Chat) | Rabat (Morocco)

Confidential

Morocco, Morocco, Morocco Full-time May 31, 2026

Opportunity Description

Job :

We are looking for passionate talents to strengthen our teams and offer an exceptional experience to our international clients.

Your roles:

As a Spanish-speaking customer service manager, you will be the main point of contact for our Spanish clients, exclusively in writing.

Your main responsibilities will be:

Written multi-channel management: respond to customer requests via chat (instant) and email.

Ticket processing: analyze, classify, and resolve incident or complaint tickets in our CRM tool.

File tracking: ensure follow-up of complex cases until their complete resolution.

Writing quality: Ensure a clear, empathetic, error-free, and personalized response according to the company's charter.

Meeting deadlines: Process requests within the established deadlines (SLA) while maintaining a high level of customer satisfaction.<...

Full-time Information and Record Clerks

Submit your application for Spanish-speaking Customer Service Advisors (Live Chat) | Rabat (Morocco) at Confidential

Location Morocco, Morocco

Country Morocco

Type Full-time

Category Information and Record Clerks

Posted May 31, 2026

Deadline July 10, 2026